Privacy policy

This Privacy Policy describes how dmkjewellery.com (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your Personal Information when you visit our website or make a purchase from us.

By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.

A. Device Information

Examples of Personal Information collected:

  • Web browser version

  • IP address

  • Time zone

  • Cookie information

  • Pages or products viewed

  • Search terms

  • Interaction data

Purpose of collection:

  • To load the website accurately

  • To improve website performance

  • To analyze user behavior and optimize user experience

Source of collection:
Collected automatically through cookies, log files, web beacons, tags, and pixels.

Disclosure:
Shared with trusted third-party service providers for analytics and website optimization.

B. Order Information

Examples of Personal Information collected:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via payment gateways)

Purpose of collection:

  • To process payments

  • To fulfill orders

  • To arrange shipping and delivery

  • To provide invoices and confirmations

  • To communicate order updates

  • To prevent fraud and manage risk

  • To send marketing communications (if consented)

Source of collection:
Provided directly by you.

Disclosure:
Shared with payment processors, shipping partners, and service providers strictly for business operations.

C. Customer Support Information

Examples of Personal Information collected:

  • Name

  • Email

  • Phone number

  • Order details

  • Any information shared during support communication

Purpose of collection:

  • To provide customer assistance

  • To resolve complaints

  • To process returns and refunds

Source of collection:
Collected directly from you.

2. Minors

The Site is not intended for individuals under the age of 10.
We do not knowingly collect Personal Information from children.

If you believe your child has provided us with Personal Information, please contact us to request deletion.

3. Sharing Personal Information

We share Personal Information with trusted service providers to help us operate our business, including:

  • Payment processors

  • Shipping companies

  • Website hosting providers

  • Analytics and advertising platforms

We may also disclose Personal Information:

  • To comply with legal obligations

  • To respond to lawful requests (subpoenas, court orders)

  • To protect our rights and prevent fraud

4. Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications.

For example:

  • We use Google Analytics to understand customer behavior.

  • We may share interaction data with advertising partners.

You can opt out of targeted advertising:

5. Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Deliver orders

  • Provide customer service

  • Improve website performance

  • Send promotional updates (if subscribed)

6. Data Retention

We retain your Personal Information for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your Personal Information at any time.

7. Cookies

We use cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand website usage

  • Improve functionality

  • Provide relevant advertisements

Cookies may be session-based (temporary) or persistent (stored until expiration or deletion).

You can manage cookies through your browser settings.
Please note that disabling cookies may affect website functionality.

8. Do Not Track

Currently, we do not modify our data collection practices in response to “Do Not Track” browser signals.

9. Selling Personal Information

We do not sell Personal Information in exchange for monetary value.
We may share certain data with advertising platforms to improve marketing performance, as permitted by applicable law.

We do not knowingly sell information of minors under 16 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

  • Operational changes

  • Legal updates

  • Regulatory requirements

The updated version will always be posted on this page with a revised effective date.

11. Contact Us

For questions, complaints, or privacy-related requests, please contact us:

📧 Email: dmkjewellery@gmail.com
📱 WhatsApp: 0325-4782100