Shipping policy

 

At DMK Jewellery, we are committed to delivering your orders safely and on time.

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Courier Partner

We deliver all orders through our trusted courier partner:

PostEx Courier Service

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Delivery Time

• Standard delivery time: 2–3 working days

• Delivery timelines may vary during peak seasons, public holidays, or due to unforeseen circumstances.

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Shipping Coverage

We offer delivery across Pakistan.

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Open Parcel Policy

For your peace of mind, we offer Open Parcel Delivery via PostEx:

• You may open and check the parcel before making payment to the rider.

• The parcel can be inspected for product verification only.

• Jewellery cannot be tried or used before payment.

Please note:
Open parcel facility is only available through PostEx deliveries.

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Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

• Free shipping promotions may apply on selected campaigns.

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Order Processing

• Orders are processed within 24 hours after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

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Incorrect Address or Failed Delivery

If the provided address or contact number is incorrect and delivery fails:

• Our team will contact you for reconfirmation.

• Re-delivery may result in additional shipping charges.

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For any shipping-related queries, please contact us:

📧 Email: dmkjewellery@gmail.com
📱 WhatsApp: 0325-4782100

 

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Thank you for shopping with DMK Jewellery ✨